Have you heard the old cliché: "People don’t quit a bad job, they quit a bad boss?"
There has never been a more important time for managers, to reflect on how they are as bosses, managers and leaders to create a positive environment and build a committed team.
In the recruitment crisis most sectors are facing today, it's more important than ever to remember the old adage:
People don’t quit a bad job. They quit a bad manager.
So how do you become the best boss you can be so that your team stick with you through thick and thin?
Personal and business success goes hand-in-hand with confidence. Confidence is the foundation of leadership - it’s the fuel that drives us forward. Leaders are role models - so their confidence is contagious, and unfortunately, so is lack of confidence. Here are my tips to build your confidence as a leader.
One of the most challenging things about becoming a manager is building the confidence to give effective feedback to your team. Delivering positive or negative feedback can feel daunting, you might not want to come across as soft and gushing or worry that the receiver won’t like you or that giving feedback may be pointless and unhelpful. But giving feedback is crucial to keeping your team on track, boosting quality and performance, to avoiding or repeating mistakes. So here are my tips on giving feedback.
Every sector I speak to at the moment from hospitality to tech, is finding it harder to recruit than ever before. So as a manager, how do you build a happy, committed and successful team who will stick with you through thick and thin? The short answer is, it’s not just about paying them more!
You and your team are slogging away serving fabulous food and creating memorable dining experiences - your customers love what you do but you’d like more people to know about it.
So how can you use PR to secure media coverage for your restaurant, pub or café in the local media, in national magazines and newspapers or through influencers and bloggers?
2019 begins with great political and economic uncertainty but what does it hold for the restaurant industry?
The uncertainty is causing a decline in the share of UK consumers eating out, as we show greater prudence with our discretionary spend. According to a new poll by YouGov, almost a third of Britons are visiting restaurants less frequently than last year.
Here are my predictions for what we’ll see, or see more of in 2019. It will be very interesting to see how these trends in the restaurant sector will play out in 2019.
Everyone is a food critic today. When we’re looking for somewhere to eat, stay, or shop we are influenced by reviews on Tripadvisor, Google, Facebook or elsewhere.
Restaurants, hotels and pubs cannot afford to ignore what is being said about them online. How should you manage your business or brand’s online reputation?
It’s been a tough year for the restaurant trade with multiple closures of both casual-dining chains and fine dining restaurants. The combined squeeze from rising business rates, food inflation, growing minimum wage costs and the slow down in consumer spending are all playing a part. What are the key trends for the rest of 2018? What can restaurant owners and chefs not afford to ignore if they want to stay ahead of the pack?
You can no longer ignore social media. For small businesses or your personal brand it's a high impact and low cost way to raise your profile. It's an opportunity to reach new audiences - customers, journalists and influencers. But it can be overwhelming and where do you start? Here are my top tips for getting started on social media:
PR is a powerful and effective way to raise awareness, to build loyalty and drive sales. But with so many brands fighting for so few column inches, how do you make sure your story makes it to the top of the page. Here are 10 Tips for developing a successful PR campaign, whether you are running it yourself or working with a PR agency.
