In the recruitment crisis most sectors are facing today, it's more important than ever to remember the old adage:
People don’t quit a bad job. They quit a bad manager.
So how do you become the best boss you can be so that your team stick with you through thick and thin?
Remember your favourite boss?
It can be valuable to reflect on the best managers you’ve had or even the most inspirational teachers? How did it make you feel and how did it impact your commitment? I imagine the ones you remember inspired and motivated you, you will have felt they listened to and valued and as a result, you felt more committed and focussed.
Becoming a better boss and developing your leadership ability begins with some self-reflection and self-awareness of how your behaviour impacts those around you?
This is emotional intelligence or EQ.
This includes:
Self-awareness – knowing your strengths, weaknesses, drivers, triggers and values
Self-regulation – being able to control your impulses and moods
Empathy – understanding others’ emotions
Social Skills – building rapport with others
A leader with high emotional intelligence shows up as:
Calm
Encouraging
Open-minded
Flexible
Cooperative
Reliable
All qualities we’d like to see in our boss. While someone with low emotional intelligence shows up at work as:
Stubborn
Short-tempered
Inconsistent
Impulsive
Bitter
Demanding
Can you keep your cool?
Are you able to keep your cool under pressure? How consistent and reliable are you?
There is nothing more tricky than tiptoeing on eggshells around a manager because you don’t know what mood they’re in today.
Working on your self-regulation - in other words being able to maintain a consistent mood, even under pressure, builds trust and respect from your team.
Why does Emotional Intelligence matter:
EQ accounts for 90% of the factors that separate top-performing leaders from their peers. (Goleman, Business Psychologist)
Teams with members who exhibit high EQ demonstrate greater collaboration and productivity. (Journal of Applied Psychology)
Self-aware individuals tend to be more proactive in managing their emotions, leading to higher job satisfaction and overall wellbeing. (Journal of Personality and Social Psychology)
Leaders who demonstrate empathy have more engaged and committed teams. (Center for Creative Leadership)
Stifling emotions can lead to stress, burnout, and reduced productivity.
