The Beckford Group is a group of Bath and South West-based hospitality businesses. I designed and delivered a series of leadership workshops for the General Managers. The General Managers are responsible for six restaurant, pub, hotels in Somerset, Bath and Wiltshire (Beckford Canteen, Beckford Bottle Shop, Beckford Arms, The Talbot Inn etc). They lead the front-of-house and kitchen teams.
Strengthen the leadership team
Boost productivity
Grow revenue and increase profitability
Strengthen the brand/ stand out in the market place
Improve employee engagement & wellbeing
Over two half-day face-to-face workshops we explored:
The difference between leadership & management
Understand your own management and leadership style
Emotional Intelligence
Building leadership confidence
Creating happy, strong, engaged motivated teams
How to get the best out of people How to boost retention
How to give effective feedback
Improving communication
Managing stress and building resilience
The teams engaged in some positive discussions about their experiences of managing a team, their leadership style and confidence.
