Royal College of Podiatry - Team Coaching
Client: Royal College of Podiatry
Project: Systemic Team Coaching Programme
What they needed: To rebuild trust, improve collaboration, and align a dispersed team around shared goals and values following significant conflict and organisational change.
What we delivered: A tailored, multi-session systemic team coaching programme grounded in Peter Hawkins’ Five Disciplines and Patrick Lencioni’s Five Dysfunctions, blending in-person and virtual workshops with practical tools for embedding change.
Result: Stronger connection, increased psychological safety, clearer shared goals, and greater collective accountability.
Client: Royal College of Podiatry
Project: Team Coaching Programme | Spring 2025
What they needed: To rebuild trust, improve collaboration in a fully remote team. To align behind shared goals and values following some tensions and organisational transformation.
What we delivered: A systemic team coaching programme blending in-person and virtual workshops with practical tools for embedding change.
Result: Stronger connection, increased psychological safety, shared purpose and goals, and greater collective accountability.
“Team Coaching helped us understand each other better, reset how we work together, and start building a stronger team culture.”
Royal College of Podiatry - Team Coaching
The Context
The Royal College of Podiatry is the UK’s professional body for podiatrists, representing members and advancing the profession. The organisation was going through transformation and launching a new five-year strategy under a new Chief Executive.
Growth Space was invited to work with a remote team which had experienced a breakdown in trust, motivation, communication and collaboration. With team members spread across the UK and a mix of long-standing staff and new joiners.
The leadership recognised the need for structured support to reconnect the team, rebuild trust, and create a shared way forward.
Discovery & Design:
We began with a discovery phase to understand the team’s reality. This included:
A confidential team survey measuring trust, psychological safety, conflict, accountability, and results-focused.
Personality profiling to surface communication styles, strengths, and preferences.
Review of organisational strategy, values, and current team priorities.
The findings confirmed the need to rebuild trust, improve constructive challenge, and align the team’s purpose and goals with the wider organisation.
Drawing on Peter Hawkins’ Five Disciplines of Systemic Team Coaching and Patrick Lencioni’s Five Dysfunctions of a Team, we designed a tailored five-part programme over three months, combining one full-day in-person workshop and shorter online sessions. We also introduced practical tools: Personal User Manuals and a Team Charter to make agreements visible and actionable.
Delivery:
The programme followed the Systemic Team Coaching journey:
Connecting to Purpose and Stakeholders. We explored why this team exists, who it serves, and the expectations of its stakeholders, linking team purpose to the organisation’s strategic goals.
Agreeing on Goals, Roles and Focus . Through facilitated discussion, we identified shared goals and clarified roles to reduce duplication, ambiguity, and silos.
Strengthening Trust, Behaviours and Team Habits . The heart of the work: building psychological safety, surfacing tensions, and agreeing on new norms through the Team Charter covering behaviours, communication, meetings, decision-making, and accountability.
Improving System-Wide Relationships We explored how the team collaborates with the wider organisation, and identified barriers to influence and connection.
Embedding Reflection and Growth We closed with a focus on sustaining progress, creating habits for regular reflection, celebrating wins, and keeping the Team Charter alive.
Alongside Hawkins’ 5 Disciplines of Team Model, Patrick Lencioni’s framework helped us explore positive behaviours and what happens when they’re missing:
Trust and psychological safety
Healthy conflict
Commitment
Accountability
Focus on collective results
The Impact
The team reported a stronger connection, better understanding of each other’s working styles, and greater willingness to give and receive constructive challenge.
100% felt more connected to their colleagues than they felt before the programme.
100% felt more positive about being part of the team than at the start.
70% said they know and understand teammates better, including how they like to work, communicate, and think.
100% reported that personal user manuals and personality profiling helped them understand others’ communication and working styles.
Feedback
People enjoyed the mix of activities, including reflection, discussion, and group work.
80% rated the facilitation as highly effective in helping the team reflect and make progress.
Testimonials
“Getting to know the team better has made such a difference to how we work together. ”
“The personality profiles and user manuals helped me understand how each team member likes to work — it’s already making collaboration easier.”
“I now feel more positive about being part of this team than I did before.”
“We’re now having more open conversations and understand each other’s perspectives.”
Would you like to help your team work better together?
Get in touch about our Team Coaching Programmes.
Brooks Leney - Coping with Stress and Building Resilience Workshop
Client: Brooks Leney
Project: Online Stress & Resilience Workshop
What they asked for: A practical and engaging session for the whole business to understand how stress affects individuals and performance and to equip the team with tools to build personal and collective resilience.
What we delivered: A bespoke 90-minute online workshop for the full team, designed around the realities of their work and tailored to the specific pressures they face.
Result: Greater awareness of stress and resilience across all roles and office locations, with positive feedback and practical takeaways for managing pressure.
Client: Brooks Leney
Project: Coping with Stress & Building Resilience Workshop
What they needed: A practical and engaging session for the whole business, across roles and office locations, to better understand how stress affects individuals and performance, and to equip the team with tools to build personal and collective resilience.
What we delivered: A bespoke 90-minute virtual workshop for the full team, designed around the realities of their work and tailored to the specific pressures they face.
Result: Greater awareness of stress and resilience, with positive feedback and practical takeaways for managing pressure.
“We were extremely pleased with the outcome. It benefited me personally and helped the whole team.”
The Context
Brooks Leney is a planning and development consultancy with a team spread across three office locations. Their work is complex and often emotionally demanding, involving detailed advisory work, delivering challenging messages to clients, and staying on top of evolving legislation and external pressures.
The partner team recognised that this day-to-day pressure can accumulate and impact wellbeing, morale, and performance. They wanted to give the whole team (not just leaders) space to reflect, reset, and build confidence in how they manage stress.
What we delivered:
We worked directly with one of the Partners to shape the session, exploring not just the general pressures of professional services work, but the specific external factors and internal challenges relevant to Brooks Leney. The 90-minute online session was bespoke, combining short bursts of input with plenty of interaction chat and and built around three goals:
Raise awareness of how stress affects individuals and business performance
Equip staff with practical, evidence-based strategies to manage pressure
Encourage healthy habits and open conversations across teams
We explored:
What stress looks like in their roles
How to respond more constructively to pressure
Small, achievable habits that can support better wellbeing day to day
Workshop elements included:
An interactive poll to surface real-time experiences of stress
A stress-mapping exercise to explore individual and team pressure points
The Circles of Control model to support mindset and focus
Practical resilience strategies (e.g., prioritisation, reframing, resetting)
Space for personal reflection and commitments to wellbeing
Results and Reflections
Participants appreciated the balance of psychological insight with down-to-earth, usable tools.
Each person left with a clearer understanding of how stress shows up for them and at least one practical action they could take to improve resilience or protect their energy.
For the team: The session helped normalise conversations about stress and reinforced the message that wellbeing is a shared priority across roles and offices.
For the business: Leadership saw strong engagement, positive feedback, and signs that the session supported both personal development and a healthier workplace culture.
Testimonials
“We were extremely pleased with the outcome of the Stress and Resilience workshop with Growth Space. It not only benefited me personally but also helped the whole team understand more about the implications of stress on themselves and our business, as well as ways in which to build resilience.
Polly worked with me to understand how our business could potentially be affected by stress and the external factors that influence this, and built the workshop around our needs, making it bespoke to us, rather than an ‘off the shelf’ package.
I would happily recommend Growth Space to any business looking to help their staff and business develop beyond the day job.”