Businesses in all sectors are facing unprecedented challenges in recruiting and retaining staff. The Pandemic changed our expectations of work and accelerated hybrid working and Generation X especially have greater expectations for work-life balance. It's a truism to say "happy staff create happy customers". So how do you create the best experience for your PEOPLE as well as your customers.

This free online workshop will explore how to lay the foundations for a strong and happy team.

Suitable for all business sectors.

We’ll explore:

• How culture creates a sense of belonging

• When to lead and when to manage

• Simple steps to get the best out of people

• How to manage performance and give feedback

There is no charge for this workshop.

Sign up using the link below and you’ll receive a link to Zoom.